Frequently Asked Questions




Q: What is a PropertyCareFix ?

A: A PropertyCareFix Team is a term used for a skilled tradesman such as an Electrician, Plumber, AC Technician, Painter or Carpenter etc.

Q2: What is 'The PropertyCareFix Team' and what services do you exactly provide?

A: The PropertyCareFix Team is Pakistan’s first PropertyCareFix Team services provider. We provide Electricians, Plumbers, and HVAC Technicians. We can also provide Wall Painters, Carpenters, Cleaners (Janitors) and other Technicians to homes and offices in Islamabad. You no longer have to worry about finding a reliable and effective PropertyCareFix Team to do your routine repairs at home or office. We can further provide services related to new construction.

Q3: Do I need to sign up or require membership?

A: No you do not need any kind of membership. Anyone in Islamabad can avail our services which start at Rs. 500 only. You may, however, sign up to our Memberships and receive free monthly visits as well as exclusive discounts on the regular rack rates. Just give us a call and we will give you the details.

Q4: Why I should I use your services?

A: Simple! Finding a trained, trustworthy, and reliable PropertyCareFix Team in Islamabad is just not easy these days. We provide handymen who are well-trained, well-equipped, professional, friendly and reliable. We also promise satisfaction, and hence give you a complete peace of mind! We further offer our services at very affordable and competitive rates.

Q5: What if I am not satisfied?

A: Your satisfaction is our top priority! Subject to our Terms & Conditions, if in the unlikely event you are not satisfied or if you feel like the job was not properly done, we will send you another PropertyCareFix Team to do the work as required. Please note that you can only claim a free return service if you report a problem within 48 hours. Further note, we cannot give a guarantee / warranty on Parts, as their quality is beyond our control.

Q6: Can I provide you with the materials for the repair?

A: Of course! You can buy and provide the material and pay us just for the labour & service fee as described on the “Prices” page. If you would like us to provide the required materials or parts, please note that we may add a handling charge to their (parts) price.

Q7: Are your prices negotiable?

A: Sorry, all our prices are fixed for small jobs. Our Prices are very affordable and competitive (click here to see our rates). Only our Members can avail exclusive discounts. If however, you have a large project for us, such as works related to construction and structural changes, we can consider offering you special rates on “contract” basis. Contact us to discuss this further.

Q8: How do I pay with cash?

A: You can pay our PropertyCareFix Team (or technician) in cash, when he completes the job at your premises, and provides you with an official invoice.

Q9: How long is the wait between the service request & the PropertyCareFix Team's arrival?

A: We aim to provide you a PropertyCareFix Team as soon as possible. Usually the PropertyCareFix Team will arrive to you within 2 hours unless there are extraordinary circumstances*.

Q10: Can I request your workmen to do my other works?

A: No you may not do this. If you require any work beyond the agreed scope, please call our helpline to discuss it further.